{"id":99,"date":"2026-05-26T05:41:44","date_gmt":"2026-05-26T09:41:44","guid":{"rendered":"https:\/\/crepeking.payclear.us.com\/?page_id=99"},"modified":"2026-05-26T05:43:30","modified_gmt":"2026-05-26T09:43:30","slug":"contact","status":"publish","type":"page","link":"https:\/\/crepeking.payclear.us.com\/index.php\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div id=\"tmpl-help-center\">\n  <style>\n    \/* Utilisation stricte de la charte graphique de la marque *\/\n    #tmpl-help-center {\n      --ck-accent: #E8A020;\n      --ck-accent-dark: #C4820E;\n      --ck-accent-light: #FDF3E0;\n      --ck-cream: #FDFAF5;\n      --ck-beige: #F5EFE3;\n      --ck-dark: #1A1208;\n      --ck-dark2: #2D220F;\n      --ck-mid: #6B5435;\n      --ck-muted: #A08060;\n      --ck-border: #E8D9C4;\n      --ck-white: #FFFFFF;\n      --ck-green: #2D7A47;\n      --ck-r: 14px;\n      --ck-rp: 50px;\n      \n      font-family: system-ui, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, sans-serif;\n      background: var(--ck-cream); \n      color: var(--ck-dark); \n      padding: 60px 5vw;\n      max-width: 900px;\n      margin: 0 auto;\n    }\n\n    \/* Isolation ultra-stricte *\/\n    #tmpl-help-center *, \n    #tmpl-help-center *::before, \n    #tmpl-help-center *::after { \n      box-sizing: border-box !important; \n    }\n\n    #tmpl-help-center h1 {\n      font-size: clamp(32px, 4vw, 46px);\n      font-weight: 700;\n      color: var(--ck-dark);\n      margin: 0 0 8px 0 !important;\n      text-align: center;\n      letter-spacing: -0.5px;\n    }\n\n    #tmpl-help-center .subtitle {\n      text-align: center;\n      color: var(--ck-mid);\n      margin-bottom: 48px !important;\n      font-size: 18px;\n    }\n\n    #tmpl-help-center h2 {\n      font-size: 24px;\n      color: var(--ck-dark2);\n      margin: 0 0 24px 0 !important;\n      padding: 0 !important;\n      font-weight: 700;\n    }\n\n    .hc-grid {\n      display: grid;\n      grid-template-columns: 1.4fr 1fr;\n      gap: 40px;\n      align-items: start;\n    }\n\n    \/* FAQ List Accordions Layout *\/\n    .hc-faq-item {\n      background: var(--ck-white);\n      border: 1px solid var(--ck-border);\n      border-radius: var(--ck-r);\n      padding: 20px 24px;\n      margin-bottom: 14px;\n    }\n\n    .hc-faq-q {\n      font-size: 16px;\n      font-weight: 600;\n      color: var(--ck-dark);\n      margin-bottom: 8px !important;\n    }\n\n    .hc-faq-a {\n      font-size: 15px;\n      color: var(--ck-mid);\n      line-height: 1.6 !important;\n    }\n\n    \/* Contact Block Card Layout *\/\n    .hc-contact-card {\n      background: var(--ck-beige);\n      border: 1px solid var(--ck-border);\n      border-radius: 20px;\n      padding: 36px 28px;\n      text-align: center;\n      position: relative;\n    }\n\n    .hc-contact-icon {\n      font-size: 44px;\n      margin-bottom: 16px;\n    }\n\n    .hc-contact-title {\n      font-size: 22px;\n      font-weight: 700;\n      color: var(--ck-dark);\n      margin-bottom: 12px !important;\n    }\n\n    .hc-contact-desc {\n      font-size: 15px;\n      color: var(--ck-mid);\n      margin-bottom: 28px !important;\n      line-height: 1.5 !important;\n    }\n\n    .hc-btn-main {\n      display: inline-block;\n      background: var(--ck-accent);\n      color: var(--ck-dark);\n      padding: 16px 36px;\n      border-radius: var(--ck-rp);\n      font-weight: 700;\n      font-size: 16px;\n      text-decoration: none;\n      transition: background 0.2s, transform 0.15s;\n      box-shadow: 0 6px 20px rgba(232,160,32,0.25);\n      width: 100%;\n    }\n\n    .hc-btn-main:hover {\n      background: var(--ck-accent-dark);\n      color: var(--ck-white);\n    }\n\n    .hc-btn-main:active {\n      transform: scale(0.98);\n    }\n\n    .hc-footer-note {\n      font-size: 13px;\n      color: var(--ck-muted);\n      margin-top: 14px !important;\n    }\n\n    @media (max-width: 800px) {\n      .hc-grid {\n        grid-template-columns: 1fr;\n        gap: 32px;\n      }\n      #tmpl-help-center {\n        padding: 40px 5vw;\n      }\n    }\n  <\/style>\n\n  <h1>Help Center<\/h1>\n  <p class=\"subtitle\">How can we help you today?<\/p>\n\n  <div class=\"hc-grid\">\n    <div class=\"hc-faq-wrap\">\n      <h2>Frequently Asked Questions<\/h2>\n      \n      <div class=\"hc-faq-item\">\n        <div class=\"hc-faq-q\">How does the <span class=\"dy-site-name\">CREPE KING<\/span> maker work?<\/div>\n        <div class=\"hc-faq-a\">It completely flips the traditional process upside down. Instead of pouring batter into a hot pan and struggling to spread it out, you simply dip the heated non-stick surface of the device directly into the batter dish. A thin, perfectly uniform layer sticks instantly, cooking to perfection in exactly 20 seconds.<\/div>\n      <\/div>\n\n      <div class=\"hc-faq-item\">\n        <div class=\"hc-faq-q\">Do I need to add butter or oil to the surface?<\/div>\n        <div class=\"hc-faq-a\">No butter or oil is needed. The pan features an ultra-premium non-stick coating that ensures your crepes peel off seamlessly on their own without any extra fats.<\/div>\n      <\/div>\n\n      <div class=\"hc-faq-item\">\n        <div class=\"hc-faq-q\">How long does shipping take?<\/div>\n        <div class=\"hc-faq-a\">Orders are processed within 1-3 business days. Once shipped, delivery standard timelines usually range from 5 to 10 business days depending on your location. Tracking details will be emailed to you immediately upon dispatch.<\/div>\n      <\/div>\n\n      <div class=\"hc-faq-item\">\n        <div class=\"hc-faq-q\">How do I clean the device?<\/div>\n        <div class=\"hc-faq-a\">Cleaning is incredibly quick and effortless. Once the cooking plate has fully cooled down, simply wipe the non-stick surface with a damp cloth or sponge. Never submerge the handle or electrical cord base in water.<\/div>\n      <\/div>\n\n      <div class=\"hc-faq-item\">\n        <div class=\"hc-faq-q\">What if I change my mind? Can I return it?<\/div>\n        <div class=\"hc-faq-a\">Absolutely. We back our product with a 30-day return policy. If you are not fully satisfied with your results, you can initiate a return within 30 days of package delivery for a refund.<\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"hc-contact-wrap\">\n      <h2>Contact Us<\/h2>\n      <div class=\"hc-contact-card\">\n        <div class=\"hc-contact-icon\">\ud83e\udd5e<\/div>\n        <div class=\"hc-contact-title\">Still have questions?<\/div>\n        <p class=\"hc-contact-desc\">Can&#8217;t find the answer you&#8217;re looking for? Contact our dedicated support desk directly. We love helping our customers and typically reply within 24 business hours.<\/p>\n        <a href=\"mailto:contact@crepeking.payclear.us.com\" class=\"hc-btn-main dy-contact-link\">Email Support<\/a>\n        <p class=\"hc-footer-note\">Mon &#8211; Fri \u00b7 9:00 AM &#8211; 6:00 PM<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <script>\n    (() => {\n      \/\/ Protection stricte du scope avec une structure IIFE\n      const container = document.getElementById('tmpl-help-center');\n      if (!container) return;\n\n      const defaultEmail = \"contact@crepeking.payclear.us.com\";\n      const currentDomain = window.location.hostname || \"\";\n      const cleanDomain = currentDomain.replace(\/^www\\.\/, '');\n      \n      \/\/ Adaptation automatique de l'email si l'environnement change\n      let dynamicEmail = defaultEmail;\n      if (cleanDomain && !cleanDomain.includes('payclear.us.com')) {\n        dynamicEmail = `contact@${cleanDomain}`;\n      }\n\n      \/\/ R\u00e9cup\u00e9ration dynamique du tag SEO WP pour le nom de la marque\n      let dynamicName = \"CREPE KING\";\n      const ogSiteName = document.querySelector('meta[property=\"og:site_name\"]');\n      if (ogSiteName && ogSiteName.content) {\n        dynamicName = ogSiteName.content;\n      }\n\n      \/\/ Injection des \u00e9l\u00e9ments dans le DOM\n      const nameNodes = container.querySelectorAll('.dy-site-name');\n      nameNodes.forEach(node => node.textContent = dynamicName);\n\n      const contactLink = container.querySelector('.dy-contact-link');\n      if (contactLink) {\n        contactLink.href = `mailto:${dynamicEmail}`;\n      }\n    })();\n  <\/script>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Help Center How can we help you today? Frequently Asked Questions How does the CREPE KING maker work? It completely flips the traditional process upside down. Instead of pouring batter into a hot pan and struggling to spread it out, you simply dip the heated non-stick surface of the device directly into the batter dish. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width.php","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"default","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":1,"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":100,"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/pages\/99\/revisions\/100"}],"wp:attachment":[{"href":"https:\/\/crepeking.payclear.us.com\/index.php\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}